On Aug 12, 2014, at 9:28 AM, <xxxxxx@shadowgard.com> <xxxxxx@shadowgard.com> wrote: > "Everyone knew" (on the US team) that you tightened the bolts really, > *really* tight so as to prevent leaks if the tube got justled around. > > The extra torquing changed the shape of the resonant cavity *just > enough* for the tube to work... > > If you are a closed group and *not* sharing your processes with > outsiders, you may never realize that you are leaving out critical > steps. Because "everybody knows”. This is less of an “everybody knows” thing than they accidentally got it to work. (and 'Torque the bolts to NNN ft-lbs' should damned well have been in the docs!). -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs