On Sat, Aug 1, 2015 at 2:10 AM, Kurt Feltenberger <xxxxxx@thepaw.org> wrote:
On 8/1/2015 1:52 AM, Richard Aiken wrote:

[My laptop is still suffering from the aftershocks of a soda spill . . . it's gone back to the BestBuy Geek Squad for resuscitation . . . again . . .]


 Ugh.  Sorry to hear that.


It's alright. I was stupid and the repairs are covered. I just wish someone other than the local "geeks" were handling it. They aren't the sharpest tools in the box.


 I was going to say that but figured it would be more polite not to...the only person I have ever known to be satisfied with Geek Squad was gf...and in those cases there really wasn't much to troubleshoot - it was a straight up parts swap.


I'm pretty sure that the ultimate source of the LOCAL "geeks" lack of acceptable performance [they actually FORGOT to load Windows onto my replacement harddrive . . .] is that at some point their Boss Geek decided he was going to cut corners in the interest of clearing his repair logs more expeditiously, so his Little Geeks no longer Read The Damn Manual. I say this not only because of the above-referenced SHEER STUPIDITY [about which I'm not actually mad since they gave me the harddrive FREE in compensation], but because my local BestBuy ignores little features like scheduled appointments/pickups and autocalls/emails. I've learned in particular that - after I receive either of the latter - I should call the store and ASK a HUMAN if my computer is really, *actually* ready for pickup.

--
Richard Aiken

"Never insult anyone by accident."  Robert A. Heinlein
"A word to the wise ain't necessary -- it's the stupid ones that need the advice." - Bill Cosby
"We know a little about a lot of things; just enough to make us dangerous." Dean Winchester