Good morning Kumiko,

Kent State University Library has used HF Group for many years and have rarely had any problems.  Their service is always very good and anytime I've had to call or email them, they've been pleasant and quick to respond. We use the Ohio location.

Anita

Anita L. Martin
Manager, Collections
Serials & Electronic Resources
Kent State University Libraries
1125 Risman Drive, Room 370
Kent, OH 44242

Phone: 330-672-1689
Fax: 330-672-3024
Email: almarti1@kent.edu

-----Original Message-----
From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Reichert, Kumiko
Sent: Friday, June 30, 2017 9:26 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] Bindery issues

Good morning, all,

Please excuse cross postings.  If anyone uses HF Group for bindery and does not mind sharing her/his experience with me, would you reply off or on the list?  I would appreciate it.  It does the bindery for my library, which has been experiencing some issues.  I am interested in learning whether or not it has been happening only to my library.

Sincerely yours,
Kumiko

Kumiko Reichert
Metadata and Cataloging Librarian
Clement C. Maxwell Library
Bridgewater State University
10 Shaw Road
Bridgewater, MA 02325
kumiko.reichert@bridgew.edu
508-531-2665

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