My library uses Ebsco and we are a medium sized library. We have about 50 print subscriptions left and subscribe to 7 ejournal packages and 100 or so direct online journal subscriptions. We have had problems in the last several years (significant renewal and invoicing problems for 2 very large ejournal packages) that has led us to consider changing to another agent. However, in both cases Ebsco corrected the problems and we have been moving forward cautiously.

From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG> On Behalf Of Laura Herndon
Sent: Thursday, March 07, 2019 1:05 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Serials vendor question

My library uses EBSCO as well. We currently have around 230 print and online titles with them and haven’t had any real problems.

Laura E. Herndon

Serials Librarian

lauraherndon@clayton.edu

678 466-4335

Clayton State University

Morrow, GA 30260

From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG> On Behalf Of Abbigail C Gregg
Sent: Thursday, March 7, 2019 1:54 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Serials vendor question

We use Ebsco and have always been very happy with their service. We are a small academic library.

Abbigail Stauber

Library Technician

724.847.6693 | acgreg@geneva.edu

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Seth Smith
Sent: Thursday, March 07, 2019 11:52 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] Serials vendor question

Hi, I work at a medium sized public library system and we are looking at different serials vendors./jobbers. My question is, what have other institution's experiences been with WT Cox over the past few years, if you use them as a serials vendor? We are also looking at other vendors, including Revistas and Popular Subscriptions as well.

Thanks!

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