Hi Amy,

I received this on Tuesday.

We are having trouble closing on the arrangement to have a third party produce our open orders. We have expanded our inquiries to a couple other firms but expect this will take a couple months to sort out.

As for your refund, we currently lack the funds needed to pay that and need more time to work through our current financial difficulties. I hope to have more positive news in the next 60 - 90 days.

Sorry I don’t have better news.

LeAnne

LeAnne Rumler

Technical Services Librarian, serials

Mossey Library

Hillsdale College

517-607-2405

From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG> On Behalf Of Castillo, Ms. Amy
Sent: Friday, May 11, 2018 10:43 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] NA Publishing

Hello,

Did anyone have any luck getting an email or call back from someone at NA Publishing within the past month? We’re in the same boat – several items not received for the past few years and no indication that we’ll receive those items or get a refund.

-Amy

Amy Castillo
Coordinator for Periodicals & Electronic Resources

Tarleton State University - Dick Smith Library

254.968.9868 | acastillo@tarleton.edu

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of LeAnne Rumler
Sent: Friday, April 6, 2018 9:30 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] NA Publishing

I am wondering if any libraries are still collecting microfiche on regular basis? If so, do you subscribe to titles through NA Publishing? Have you received anything since March of 2017? We cancelled all our subscriptions in 2017, but still have several titles from 2015 and 2016 which have not been completed. My phone calls and emails are not being answered. Does anyone out there have any information on this company to share?

Thanks,