Try generating them from the Highwire platform.

 

Best regards,

Jennifer

 

Jennifer Sauer, MLIS

Scholar Services and Electronic Resources Librarian

Forsyth Library: Explore-Collaborate-Create

 

Fort Hays State University

600 Park

Hays, KS  67601

(785)628-5262 (O)

(785)628-5415 (F)

 

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Anne Liebst
Sent: Tuesday, July 12, 2016 10:49 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] SAGE usage

 

I cannot generate SAGE usage reports.  I have tried HTML and emailing them via Excel.  All reports are empty.  I contacted SAGE yesterday and have not received a reply.  Is anyone else having problems?

Thanks,

Anne

--

Anne Liebst
University of Arkansas at Little Rock | Collections & Archives
Technology and Digital Initiatives
501.569.3248 | caliebst@ualr.edu | http://ualr.edu/library

 

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