Hi Virginia,

 

I encountered this issue the other week. I’ve been told it’s a glitch with the Chrome browser and hopefully it will be fixed in the next update.

Under the Receive Issues tab, there is a drop down box for Received. Select ALL and hit search and it should appear. If the issue has already been added by someone else, it should tell you you’re adding a duplicate. Then again, the key word in all of this is should. J

 

You can always use a different web browser if you don’t want to deal with all of that.

 

Hope that helps!

 

 

Emily Hess

Serials Management Specialist

McConnell Library

Radford University

(540) 831-5701

elhess@radford.edu

 

 

 

Hi, guys!

 

We just began checking in serials using WMS and I can’t get the issues I’ve added in MANAGE ISSUES to appear in the RECEIVE ISSUES tab.  Am I doing something wrong?  I even see the little green message:  “Issue added successfully for all libraries.”  (I’m also surprised the new issues aren’t already appearing on the tab—usually a bigger library has them added pretty quickly and I don’t have to add them at all!)

 

THANKS for any help you can provide!

 

- Virginia Kline

 

 

Mrs. Virginia Kline

Staff Librarian

Mary F. Shipper Library

Potomac State College of WVU

103 Fort Avenue

Keyser, WV  26726

304-788-6901

virginia.kline@mail.wvu.edu

 

 

 

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