G. Randall Watts, M.Div., MSLS, AHIP
Assistant Director for Resource Management
Medical University of South Carolina Library
171 Ashley Ave., Suite 309
MSC 403
Charleston, SC 29425-4030
(843) 792-8309
wattsg@musc.edu
I’m curious if other libraries have developed any policies or guidelines for communication with vendors. Between on-site visit requests, telephone
calls received, and emails received from vendors, I find time-management to be challenging around these relationships.
To be consistent and clear with vendors, I’d like to develop some policies which might make this communication less time intensive. For example, might
we limit vendor visits to a specific month or two of the year or only when we request an on-site visit? And, could we say we prefer email to telephone communication?
I realize vendors have their own time challenges and needs to communicate so I want to respect that. How do others manage the communication relationships
with vendors?
Thanks in advance for your advice.
Doralyn
Doralyn Rossmann
Head of Collection Development
Associate Professor
Montana State University Library
P.O. Box 173320
Bozeman, MT, USA 59717-3320
(406) 994-6549
doralyn.org
@doralyn on Twitter
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