Hello,
I am waiting on a reply right now on the same question.
LeAnne Rumler
Technical Services Librarian, Serials
Mossey Library
Hillsdale College
517-607-2405
From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG]
On Behalf Of Emily Prather-Rodgers
Sent: Wednesday, April 29, 2015 2:18 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] CQ Problems?
You're not alone. We found their response time to be extraordinarily slow when dealing with an issue earlier this spring.
Emily Prather-Rodgers
Technical Services Coordinator, Oesterle Library, North Central College
p: 630-637-5709
>>> "Klemundt, Mary" <mklemundt@ELGIN.EDU> 4/29/2015 1:02 PM >>>
Has anyone experienced customer service problems with CQ lately? We were told last year that we would no longer be paying a separate hosting fee, but we just got billed again for
that and we are having trouble getting anyone to respond to our inquiries. Just curious if others have had this experience.
Thanks for your help.
Mary Klemundt
Adjunct Technical Services Librarian
Elgin Community College
1700 Spartan Drive
Elgin, Illinois 60123
(847) 214-7339
To unsubscribe from the SERIALST list, click the following link:
http://listserv.nasig.org/scripts/wa-NASIG.exe?SUBED1=SERIALST&A=1
To unsubscribe from the SERIALST list, click the following link:
http://listserv.nasig.org/scripts/wa-NASIG.exe?SUBED1=SERIALST&A=1