Has anyone experienced customer service problems with CQ lately?  We were told last year that we would no longer be paying a separate hosting fee, but we just got billed again for that and we are having trouble getting anyone to respond to our inquiries.  Just curious if others have had this experience.

 

Thanks for your help.

 

 

Mary Klemundt

Adjunct Technical Services Librarian

Elgin Community College

1700 Spartan Drive

Elgin, Illinois  60123

(847) 214-7339