**This message has been cross-posted**
Following the announcement that Swets
has been placed in administration, IOP Publishing is taking steps to ensure
continuing access to our 2014 journal volumes for library customers who
placed their orders via Swets.
- IOP will continue to fulfill orders
for electronic access to 2014 and earlier volumes of our journals placed
through Swets and paid by Swets.
-
- IOP is assessing whether orders for
print issues of 2014 volumes placed through Swets and paid by Swets will
continue to be fulfilled by Swets. If Swets is unable to fulfill these
then IOP will do so directly, but it is likely that there will be delays.
-
- We are in the process of contacting
library customers who placed their 2014 journal orders through Swets to
discuss how those customers intend to place orders for 2015 volumes, or
any further orders for 2014 volumes. IOP advises our library customers
not to make payments to Swets in respect of such orders during this period
of uncertainty. If customers wish to place orders and make payments during
this time, they may do so directly, or via other subscription agents.
If you have not already heard from IOP
and would like to speak directly to your regional sales manager, a full
list of contacts is available at: http://ioppublishing.org/regionalSalesContacts.
You can also contact our customer service team at custserv@iop.org
to check on the status of any orders or renewals.
IOP will continue to post updates on
our
website as more information becomes
available.
- - -
Sharice P. Collins
Vice President, Marketing
IOP Publishing, Inc.
190 North Independence Mall West
Philadelphia, PA
ioppublishing.org
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