Hello,
Does anyone have experience using Wolper Information Services or heard anything about their service? Here is their website:
http://www.wolper.com/
Thank you,
Sue
Susan Lahey, MLS
Instructor
Collection & Content Librarian
Schaffer Library of Health Sciences
Albany Medical College (MC 63)
47 New Scotland Avenue
Albany, NY 12208
***************************
phone: (518) 262-5531
fax: (518) 262-1441
e-mail:
laheys@mail.amc.edu
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu]
On Behalf Of Schofield, Cindy
Sent: Thursday, April 10, 2014 4:12 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] EBSCO customer service
Hi all,
We’ve had excellent service from WTCox. Switched from EBSCO to them about 4 years ago and have been extremely happy with service and value. Not sure who
posted about them being purchased but that’s not right, they’ve been around as an independent company for over 40 years. They do partner with other companies for added value products. Really great people from top to bottom!
*****************************
Cindy K. Schofield, MLS, EdD
TS Division Head
Buley Library, SCSU
203 392-5778
From: <Hofstetter>, Robin <Robin.Hofstetter@CINCINNATILIBRARY.ORG>
Reply-To: "SERIALST: Serials in Discussion" <SERIALST@LIST.UVM.EDU>
Date: Wednesday, April 9, 2014 at 4:47 PM
To: "SERIALST: Serials in Discussion" <SERIALST@LIST.UVM.EDU>
Subject: [SERIALST] EBSCO customer service
Hello,
Does anyone with a huge collection of subscriptions (10,000 or more) prefer WT Cox or another subscription agent to EBSCO? Has anyone found EBSCO to have lacked in customer service since their move to Alabama from the representatives in Chicago? Has anyone ever made a switch of a large collection of subscriptions from one vendor to another?
Any help appreciated.
You can email me off the list.
Thanks, Robin
Robin Hofstetter
Serials Acquisitions Librarian
Public Library of Cincinnati & Hamilton County
robin.hofstetter@cincinnatilibrary.org
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