Employment Opportunity

The Public Library of Cincinnati & Hamilton County is inviting applications for the position of ILS Analyst within its four-member ILS Department.

Interested applicants should apply online at http://www.cincinnatilibrary.org/info/employment.asp.

Integrated Library System (ILS) Analyst

Tracking Code

1066-133

Job Description

• Performs ongoing development and support for the integrated library system (ILS) including: analyzing processes, problem resolution, recommending solutions, system testing, and implementing service changes.

• Works with library staff to determine system customizations and workflows based on customer needs and process improvement. Makes new recommendations or modifies existing configurations based on analysis and decision-making to ensure the effective delivery of library services.

• Troubleshoots and/or develops interfaces for the integration of system data with third-party or locally developed application systems.

• Creates reports of system data, performs integrity checks on system functions, and safeguards quality of system data.

• Leads projects utilizing standard project management skills: work plans, charters, risk management, budget management, conducting meetings, documentation, etc.

• Develops specifications for systems including: system narratives, data elements, data gathering and verification techniques/methods, accounting and auditing controls, block diagrams, flow charts, decision tables, input-output requirements, etc.

• Works with software vendor to ensure problems are reported and solutions are being actively sought.

• Writes status reports, problem reports, procedures, and detailed documentation of system processes.

• Cooperates with team members to resolve problems and achieve goals.

• Effectively presents ideas and acts as a facilitator for staff committees to monitor and provide feedback on the ILS.

• Provides Computer Services Help Desk Support for ILS issues as needed.

• Regular and reliable attendance is required.

Required Skills

• Two or more years’ experience in systems analysis, design, testing, and troubleshooting.

• Evidence of advanced analytical and problem-solving skills to construct logical and innovative solutions to complex technical problems.

• Self-starter with an intellectual curiosity to investigate new solutions on own.

• Knowledge of database architecture, record structure, and Boolean logic in creating queries.

• Ability to effectively manage multiple projects concurrently.

• Demonstrated ability to work both independently and in a team environment.

• Effective oral and written communication skills with a customer service focus, including the ability to communicate with staff having a wide range of technical abilities.

• Strong attention to detail and organizational/project management skills.

• Demonstrated knowledge and understanding of library principles, practices, and techniques.

• Evidence of creative contributions and accomplishments.

Preferred Qualifications:

• Experience administering an integrated library system, preferably Innovative Interfaces Sierra, and web discovery platforms.

• Project management experience or leadership experience within a committee environment.

• Knowledge of specific library functions and bibliographic/MARC record structure.

• Proven expertise and advanced troubleshooting experience in supporting the library functions of circulation, cataloging, acquisitions, serials, and associated public-facing discovery products.

Job Location

Cincinnati, Ohio, United States

Position Type

Full-Time/Regular

Education

Bachelor’s Degree in Information Systems or an equivalent combination of education and experience. MLS is desirable.

Hours

40 Hours per week, including weekends and evenings.

Salary

Grade K: $51,604.80 - $77,396.80 per year

Deadline

Open Until Filled

Questions may be addressed to:

Vicki Meehan, ILS Manager

vicki.meehan@cincinnatilibrary.org

Do not send applications to this address. Applications will be accepted only via the library’s online job application system accessed via http://www.cincinnatilibrary.org/info/employment.asp.

Robin Hofstetter

Serials Acquisitions Librarian

Public Library of Cincinnati & Hamilton County

513-369-6923

robin.hofstetter@cincinnatilibrary.org