Hi, Catherine. We have had this happen before with Nature. Sometimes, an article will be available in the online version but not the print journal. We only have a print subscription. I am not sure what we did in that case, but it seems like ILL from another library would work unless the publisher has some kind of restriction on ILL of those particular articles. I don't think we really have a policy about this, but we have been know to occasionally buy an article from a publisher when we could not obtain it elsewhere. I personally would not tell a patron that they have to buy an article themselves, as that seems like a way to make your patrons think that the library is not relevant to their needs. Sometimes, though, I have had patrons call me when trying to get a copy of a dissertation or article and when I tell them that we could probably get it for them for free, they seemed surprised and sometimes even resistant, thinking that it was a bother for us. Then, I explain to them that as the library, it is a service we provide and not a bother at all.

Sincerely,

Barbara M. Pope, MALS

Periodicals/Reference Librarian

Axe Library

Pittsbirg State University

Pittsburg KS 66762

620-235-4884

bpope@pittstate.edu

From: "Catherine V. Medeot" <Catherine.Medeot@MVILLE.EDU>
To: SERIALST@LIST.UVM.EDU
Sent: Monday, October 14, 2013 8:37:16 AM
Subject: [SERIALST] limited institutional access for certain types of articles

Hello Serialst-ers. A student of ours would like access to a “commentary” in Teacher’s College Record. TCR currently does not allow institutional accounts to access “commentaries” – and instead, the student would have to purchase the article on her own (it’s a small fee). I think she could also sign up for a personal subscription (which would give her more access than to this one commentary). We would not be able to request this article/commentary via ILL because other libraries would be in the same position.

So I was just wondering how you handle situations like these (doesn’t have to be TCR specifically). Do you have a policy about resources that don’t allow institutional access - but that patrons still need access to? Does the library pay the patron’s fees? Is there a more “out-of-the-box” way to think about this?

Thank you in advance for your input!

~Catherine

Catherine Medeot

Coordinator, Library Technology

Manhattanville College Library

914.323.5424

catherine.medeot@mville.edu

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