Hi Karen

 

It looks as if the /direct might be what is causing the problem.  Is it working OK on-campus (through your IP?).  Without it is fine, and presumably you have an off-campus username/password or something to let you see content.  Hard to advise further without knowing exactly what your set-up is but it might be worth making that amendment to the URL in 360 Link to see if things improve.

 

Louise

 

Louise Cole

Senior Information Advisor (Collections)

Nightingale Centre, Kingston Hill Campus

Kingston University

Kingston upon Thames

Surrey

KT2 7LB

 

Email louise.cole@kingston.ac.uk

Telephone 020 8417 5383 or 020 8417 7074

Fax 020 8417 5312

 

 

 

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Karen Rogers-Collins
Sent: 20 November 2012 13:31
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Electronic access to International Journal of Integrated Mktg Communication

 

Good morning,

I have been trying to establish consistent access to the above title from the publisher Racom. Rich Hagle has been my contact there.
We are having the most trouble with remote access. Off campus users get an error message like, "The URL that you have entered in your browser is incorrect" or "The Link that you clicked on incorrectly points to this page." or "You are the owner of this web site and you have not uploaded your website correctly." the URL we are using is www.ijimc.com/direct

We do not subscribe via EBSCOHost, but directly from the publisher. And our link resolver is 360 Link (Serials Solutions).


Any suggestions would be greatly appreciated.

------------------------------------------
Karen Rogers-Collins
Electronic Resources and Serials Librarian
Eastern Michigan University
Halle Library - Ypsilanti, MI
734-487-2586


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