Hello all,
I'm trying to troubleshoot an evasive issue with our database subscriptions on the new ProQuest platform.
We have "Start users on: Advanced search page" selected in the admin module under User Interface > Interface Settings. So far, we have only one custom login URL for access to a single database that has been customized to link to the basic search page.
However, I'm seeing some random behavior in the landing page I reach when I link from our OPAC out to databases on the new platform.
In one instance, I linked out to a database and landed on the advanced search page as expected. I closed that browser tab without changing any search settings or conducting a search, and inadvertently linked out to that database again, but this time I (inexplicably to me) landed on the basic search interface.
I also noticed that when I link out from our OPAC to the single database that we customized to land on the basic search page, and then link out from the OPAC to other ProQuest databases, I will land on the basic search page for those databases for which we want to land on the advanced search interface.
In all cases, I'm able to land on the expected search interface by clearing my browser cookies/cache. I'm just wondering whether other users have seen similar behavior and whether there's a better solution.
Thanks,
Sarah
Sarah Hartman-Caverly
Serials and E-Resources Specialist | Swarthmore College Libraries
shartma2@swarthmore.edu | 610-328-7815 | 610-328-7329 facsimile
500 College Avenue | Swarthmore, PA 19081