I forwarded the relevant information in the JAMA letter to Serials Solutions as soon as I got it. Yesterday, I did my Serials Solutions monthly update. I was disappointed that the JAMA url had not been changed (in Single Journals). I contacted SerSol. They told me they had updated the JAMA url in some but not all databases. A second message from SerSol says that they have now updated all the JAMA entries.
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Sherry Palmiter
Serials Librarian
Lemieux Library and
McGoldrick Learning Commons
Seattle University
Seattle, WA 98122
palmiter@seattleu.edu
ph. : 206-296-6204
fax : 206-296-2572
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Platkowski, Melissa
Sent: Tuesday, May 15, 2012 10:57 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] JAMA URL change - no redirects
I don’t know if this has been a problem at your institution, but we do not feel we received timely and clear notification that JAMA was changing platforms resulting in a cutoff of access (with no redirect.) We use SFX and therefore lost all access until we manually updated the URL.
I have included the e-mail that was forwarded to me. Several of my colleagues on another list have stated that they did not realize the JAMA Network was a platform change and not a social media initiative until they really looked at the e-mail. The subject line does nothing to convince you of the message’s importance.
I have written an e-mail of complaint to the sales director and our account rep, which you may also want to do.
Also, if you can’t read this e-mail on the listserv, the web link for it does not work. I missed that in my letter, but there’s some ammo for you. J
Melissa Platkowski
Electronic Resources Librarian
David A. Cofrin Library
University of Wisconsin-Green Bay
2420 Nicolet Dr.
Green Bay, WI 54311-7001
P: (920) 465-2764
F: (920) 465-2136
From: AMA Publishing Group [mailto:reply-180993@hq.ama-assn.org]
Sent: Friday, May 11, 2012 11:19 AM
To: Robb, Joan
Subject: The JAMA Network launching Monday, May 14th
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