I would strongly advise challenging this as you are clearly entitled to that content under your previous licence.  I’d also agree with other commentators that Wiley are in breach of their Transfer membership by changing the subscription terms as a receiving publisher. 

 

However it does depend whether the free access to the backfiles was something of a goodwill gesture from the previous publisher or whether it was documented as a condition of subscribing to the title.  Wiley may well argue that the backfiles of TESOL Quarterly were not part of your ‘subscription’ and therefore they are entitled to charge for that content.

 

I wouldn’t let it go without at least querying it though, using any documentation you have supporting your previous entitlement to access.

 

Thanks

Louise

 

 

 

 

I receive TESOL Quarterly online and it is a very important title for our programs. Recently it switched from Ingenta to Wiley. After quite a bit of wrangling with Wiley to set up the online access to it I discovered that I was missing 13 years of coverage that I had previously had with Ingenta. After a long wait for a reply from them, this is what I heard today:

 

“I have checked and can confirm that online access to this journal is available only at Wiley Online Library.

All subscribers with online access to any journal are entitled to the following benefits:

 -  Archival access to content dating back 5 years during the subscription year 2011 (i.e. access to content from 2007 to 2011 during the subscription year 2011)
 -  Perpetual access to the paid-for year (i.e. maintain access to 2011 content if subscription ceases in 2012)

 

Your online access content is only available as far back as 2007.  

 

The access to back volumes now have to be purchased  They are no longer available free of charge as was with the previous publisher and Ingenta.”

 

 

Not with Wiley, but I’ve been having a similar discussion with another

provider that took over Ingenta-hosted titles.

 

My argument is: Suppose my library, on the expectation of continued

access to the content we had with Ingenta, had withdrawn our print

volumes for the covered years?

 

You may answer, well, you shouldn’t have done that!  You lose! 

 

To which I reply, I guess we should have considered the possibility that

our titles would be taken over by some bad guy provider … which is kind

of what you are, if you do this.  If our access to the specified content was

already paid for, you are making us pay twice for the same content.

 

Since you agreed to take over these titles, you have a responsibility to

the subscribers, do you not?

 

By the way, this other provider has agreed to provide access to the years

for which we can provide proof of payment.  That agreement is not all we

hoped for, since we actually cannot provide proof of payment for all the

years we feel we are entitled to … but it’s a compromise, at least.  SW

 

Susan Wishnetsky

Collection Management Librarian

Galter Health Sciences Library

Feinberg School of Medicine, Northwestern University

303 East Chicago Avenue

Chicago, Illinois  60611

Phone: 312-503-9351  | FAX 312-503-2678

E-mail: pasiphae@northwestern.edu

 

 

Pamela Contakos

Director of Libraries and Academic Resources

SIT Study Abroad/SIT Graduate Institute, programs of World Learning

1 Kipling Road, PO Box 676, Brattleboro, VT 05302-0676

Phone:+1 802 258-3356 | email: Pamela.Contakos@sit.edu

Skype: pamela.contakos

 

This email has been scanned for all viruses by the MessageLabs Email
Security System.