Thanks for posting Christine. Glad to know it wasn’t at our end.

Wilma L. Reeder

Serials Manager & Government Document Technician

Snowden Library – Lycoming College

700 College Place

Williamsport PA 17701

Phone: (570)321-4089

FAX: (570)321-4090

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Christine Stamison
Sent: Wednesday, September 28, 2011 3:07 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] FW: [SERIALST] BackServ & Backmed

On behalf of Swets I would like to respond to the posts about BackServ and BackMed. We are aware that the service is currently down and have attempted to reboot the servers several time. We have now escalated the issue to our network administrator. We will hopefully have the servers back up and running in due course.

We apologize for any issues you may encounter. We will keep you posted.

Kind Regards,

Christine

Christine M. Stamison, MLIS

Senior Customer Relations Manager

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P: 800-645-6595, ext. 2312

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M: 847-707-1428

E: cstamison@us.swets.com

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From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Renner, Kathy
Sent: Wednesday, September 28, 2011 10:55 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] BackServ & Backmed

Nothing has been posted in the archive since Friday Sept. 23.

Kathy

Kathy Renner
Serials and Electronic Resources Coordinator
Reeves Library
Westminster College
501 Westminster Avenue
Fulton, MO 65251-1299
(573) 592-5248
E-mail Kathy.Renner@westminster-mo.edu
Website: www.westminster-mo.edu

CONFIDENTIALITY NOTICE: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. The designated recipients are prohibited from redisclosing this information to any other party without authorization and are required to destroy the information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited by federal or state law.

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of WILMA REEDER
Sent: Wednesday, September 28, 2011 9:26 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] BackServ & Backmed

Hi All,

This may be off topic some but I know many of you also subscribe to Backserv and Backmed.

We have not received any messages this week from either and when we try to send offers they bounce back.

I also tried sending a message to the administrators using both of the following e-mail addresses:

mailman-owner@nalist1.swets.com

backserv-owner@nalist1.swets.com

Those messages also bounced back.

Anyone else having problems?