We have had this service for nearly eight years. Number of requests slowly dropped after the first few years, with increased full-text article accessibility through our databases. We used to have a home-grown system for this, but last year we integrated it into the ILL process using ILLiad. If you have ILLiad it's incredibly easy to move requests between Borrowing and Document Delivery. We haven't had any public microfilm reader/printers (only two readers) since this service was started. The workload is integrated into ILL and course reserve scanning (which is done by students). We do not charge. It is available to our students, faculty, and staff.

Access Services Librarian

Millersville University Library

PO Box 1002

Millersville PA 17551

717-871-5511

krista.higham@millersville.edu

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Library renovation news: http://blogs.millersville.edu/newlibrary

On Tue, Oct 5, 2010 at 1:38 PM, Holman, Jenifer <holman.jeni@uwlax.edu> wrote:

Hello -

I am curious as to whether any of you offer a campus journal delivery service? This would be a service in which users could request that a journal article (available in microform or print) be scanned and delivered electronically. I am interested in knowing how widespread this service is, whether libraries charge for the service, and whether it is administered through your ILL/document delivery departments or through your serials department.

Thank you!!

Jen Holman

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Jenifer Holman
Periodicals Librarian
Murphy Library
University of Wisconsin-La Crosse
1631 Pine St.
La Crosse, WI 54601

phone: 608-785-8395
fax: 608-785-8639
email: holman.jeni@uwlax.edu
calendar: My Calendar
http://www.uwlax.edu/murphylibrary/