We’ve had no problem at all and have had the online for a few years.
Mike
Michael Waldman
Head, Collection Management
646-312-1689 (V) / 646-312-1691 (F)
Michael.Waldman@baruch.cuny.edu
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Brown, Ladd
Sent: Friday, September 24, 2010 1:38 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Does Standard & Poor's NetAdvantage platform work for anyone?
“Industry Surveys” from Standard & Poor’s went online-only in July 2010 on S&P’s NetAdvantage platform.
The S&P IT technicians have been intensely working with us to get access problems resolved, but we do not think the problem is on our end. This sub is over $3600 and, since we have had absolutely no success in getting IP access since July, we have requested a refund.
Has anyone had any success in getting access to any S&P titles on the NetAdvantage platform?
Thanks!
Ladd Brown
Head of Acquisitions | Jean Russell Quible Department of Technical Services
Newman Library 0434 | Virginia Polytechnic Institute and State University
PO Box 90001 Blacksburg, Virginia USA 24062-9001
O 540-231-6736 F 540-231-3694 E blbrown@vt.edu