We are unable to download journals, but I have not tried book chapters.  Our rep has reported the problem, and we hope it’s fixed before the semester starts!

 

--Jennifer

 

Jennifer L. van Sickle

Serials Librarian & Sciences Coordinator

Trinity College Library

300 Summit St.

Hartford, CT USA 06106

 

860-297-2250 phone

860-297-2251 fax

 

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Sally Krash
Sent: Monday, August 16, 2010 5:07 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Wiley Article Select tokens

 

Hello,

 

Is anyone else having problems using Wiley Article Select tokens for downloading e-book chapters? When the new Wiley Online Library launched, we could not use our tokens at all. They restored access for journal articles very quickly, but one week later we are still unable to download book chapters.

 

Has anyone else had this same problem? Has your problem been resolved?

 

Sally Krash

Library Group Leader

Thomas Baker Slick Memorial Library

Southwest Research Institute

210-522-3097

sally.krash@swri.org