-----Original Message-----We've had numerous problems with our ProQuest historical newspapers, but unfortunately (because now I need to look at the individual articles, too) they are different from yours. Our problems have been with erroneous titles, or not all titles being reported for an historical run of a newspaper. This has caused problems with our management systems trying to track the information for records and linking.
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu]On Behalf Of Chris Blackman
Sent: Thursday, July 22, 2010 9:44 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] ProQuest and Gannett newspapers
Chris
Christine Blackman
Catalog Librarian
Williams College Libraries
413-597-4403
New Library: Read all about it!
On 7/22/2010 9:19 AM, Headley, Stephen wrote:Ever since ProQuest took over the rights to Gannett newspapers from Newsbank last year, we have had a number of troubles with the ProQuest product that we had to separately purchase to give us online access to the Cincinnati Enquirer. These problems have been conveyed to ProQuest representatives, but the problems persist. Problems include articles with inaccurate or nonexistent page citations, articles not appearing in the newspaper on the date given by the database, articles not being found by the major subject terms or names even though the articles are in the database, and articles in the database that were not in the newspaper at all. Some problems have been explained as indexing problems, while others have been blamed on the data sent by the Cincinnati Enquirer. Are there any other libraries that are facing the same problems with their newspapers and their ProQuest product? We had to pay a great deal more for this product which make these problems that much more frustrating to encounter. Stephen Headley Manager, Magazines & Newspapers Department Public Library of Cincinnati & Hamilton County 800 Vine St. Cincinnati, OH 45202 Phone: (513) 665-3365 Fax: (513) 369-3123 Stephen.Headley@cincinnatilibrary.org