Yes, same thing with our stats.  We've emailed for help also but haven't heard back yet.
Leslie O'Brien

At 02:23 PM 3/22/2010, you wrote:
Is anyone else having problems obtaining ASME usage statistics from Scitation? When I download the report, the headers come through but the rest of the sheet is empty. We have all of our other Scitation reports. I have emailed Scitation twice and have not gotten any response.
 
Sally Krash
Library Group Leader
Thomas Baker Slick Memorial Library
Southwest Research Institute
sally.krash@swri.org
 

Director, Jean Russell Quible Department of Technical Services
University Libraries, Virginia Tech
540-231-4945 lobrien@vt.edu