Albertsons Library's Ebsco customer service representative obtained the quote from Wiley on our behalf. They didn't get the quote until sometime in January. Fortunately, our access has not been terminated because of delayed payment. It seems odd to me that your subscription agent expects you to obtain the quote.
--
Rose Marie Parsons
Albertsons Library
Boise State University
P.O. Box 46
Boise, Idaho 83707-0046
Telephone: 208-426-4224
Fax: 208-334-2126

On Fri, Feb 5, 2010 at 11:04 AM, Betty Smith <bsmith@cnu.edu> wrote:

Has anyone experienced any problems with the renewal of the Anthrosource database for 2010? Our subscription agent notified me that a quote would have to be obtained from Wiley, and I was given an email address to use in order to contact the appropriate department. That was 1/19/10, and I have emailed and called numerous times with no response.

I was wondering if anyone else was having any problems with this.

Thanks.

Betty Smith

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Betty Smith
Periodicals Supervisor
Paul and Rosemary Trible Library
Christopher Newport University
1 University Place
Newport News, VA 23606
(757) 594-7135