Yes, our ILS is Voyager and we have a large account with EBSCO.  We’ve been using EDI  for claiming for several years now.  If you have any questions, please feel free to contact me at smhufel@ilstu.edu.   

You need to make sure that all of your order records have the appropriate account and ref number in the Agent’s Subscription Identifier field (SNA) found on the Type tab in your detailed line item before beginning claiming via EDI.    

Sheila M. Hufeld

Senior Library Specialist

Serials Acquisitions

Bibliographic Services

Milner Library

Illinois State University

Tel: 309-438-7460

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Alia-Anor Akaeze
Sent: Thursday, July 09, 2009 1:50 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Does Voyager EDI > EBSCO for claiming work?

Greetings,

I already placed this query on the Voyager listserv, so I apologize for any duplication; if so, please disregard.

Wondering if anyone is using Voyager’s EDI function currently to communicate claims to/from EBSCO? This would seem to be more efficient than having to log-in to EBSCONet to do the same thing—but I’m new and maybe I’m missing some vital information? If it does work, is there anything we should keep in mind when setting it up? Any known bugs? Any work-arounds? Have I asked enough questions???

Thanks!

Anor

&

Alia-Anor Akaeze

Acquisitions & Serials Coordinator

Joseph P. Healey Library

University of Massachusetts Boston

100 Morrissey Boulevard (HL-04-030)

Boston, MA 02125-3300

Email:  alia-anor.akaeze@umb.edu

Phone:  617-287-5947

FAX:  617-287-5955

Web:  www.lib.umb.edu

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