This is going to be a nightmare for me. I order for 2 libraries
and our medical center departments and deal with separate accounting
entities on both the university & medical center side! Using
a subscription agent simplifies things greatly for me! We can’t use
credit cards. So, this means multiple checks going out from
different entities. I’m going to try Stacy’s tip on
putting variations of the address on the 1st line so they don’t
get merged & also see if it will help claiming. But, if I
can get away with suggesting that subscribers on campus cancel and choose
something else I will!
Shirley Rais, MLS — Chair, Serials &
Electronic Resources Dept.
Library Liaison to the School of Public Health
LOMA
LINDA UNIVERSITY | University Libraries
11072
Anderson Street, Loma Linda, California 92350
office (909) 558-4583 · fax (909) 558-4919 ·
srais@llu.edu
From: SERIALST: Serials in Libraries
Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Teresa
Grimm
Sent: Wednesday, July 29, 2009 6:15 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Newsweek no longer working with subscription
agents?
Does that also mean no buying through Amazon?
Teresa
From: SERIALST: Serials in Libraries
Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Nelson, Stacy
Sent: Wednesday, July 29, 2009 5:56 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Newsweek no longer working with subscription
agents?
Don’t fear the directs….
We have gone direct for years and years for Newsweek (and for
most other “popular” titles, especially when we subscribe to more
than one copy). We renew with a business credit card and the publisher
renewal form.
We found that the NEODATA-type fulfillment houses handle this
type of renewal much better than a batch renewal through agents. The
minimal time we spend on the annual renewal being separate from our big
accounts is more than made up by the lack of any problems—no more
duplicate copies, merged accounts and variations in subscription periods!
It also makes for easy claiming (with almost instant
resolution)--the publisher always has an 800 phone number for claiming and they
can always find our order (‘cause we always put the first line of the
address in our records since they track on that---we also always do variations
on the first line of the address for multiple copies ‘cause that keeps
them from getting merged).
Stacy C. Nelson
Head, Serials & Electronic Resources
Acquisitions Dept, Geisel Library
Univ of Calif San Diego
9500 Gilman Dr 0175A
La Jolla, CA 92093-0175
scnelson@ucsd.edu
From: SERIALST: Serials in Libraries
Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Kim Maxwell
Sent: Wednesday, July 29, 2009 11:20 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Newsweek no longer working with subscription agents?
Has anyone else received a message from his or her
subscription agent explaining that "as of June 30, 2009, Newsweek has
ended all agent authorizations for the US and Canada?"
This means that our agent has canceled our two subscriptions to Newsweek at the
end of their respective expiration dates, and they say they will no longer be
able to order the title on our behalf. This happened recently with Ski
Magazine as well. We were willing to give up our subscription to Ski
Magazine, but I'm not sure we'll be so willing to give up Newsweek.
Ordering directly from the publisher / fulfillment house wouldn't be so bad for
one title, but this could get out of hand quickly if more titles follow suit.
What has everyone else heard, and how are you planning to handle the situation?
Kim
_________________________________________________
Kim Maxwell
Serials Acquisitions Librarian
Associate Head, Acquisitions & Licensing Services
Massachusetts Institute of Technology
MIT Libraries, Room 14E-210
77 Massachusetts Ave.
Cambridge, MA 02139-4307
phone: 1-617-253-7028
fax: 1-617-253-2464
email: kmaxwell@mit.edu