Dear Serialisters:
We are requesting help with
this unusual problem that has stumped our IT Dept. for months.
The title in question is
JOURNAL OF CHEMICAL EDUCATION.
We use EZ Proxy for
off-campus, remote access.
We set up remote access
exactly as we have for our other e-journal titles, supplying the publisher
with our same list of IP addresses (including the address for our
Proxy Server). However, when we attempt to access remotely, we are
still asked for a Username and Password.
We have contacted support at
EZ Proxy and JCE several times. So far we have not been able to solve
our problem.
Has anyone experienced a
problem like this, or can anyone offer another version of the config file?
We have tried both of the config files below.
Title Journal of Chemical
Education
H jchemed.chem.wisc.edu
D wisc.edu
D chem.wisc.edu
---------------------------------------------this file suggested by EZ
Proxy
Within this database's section of the file, the
following line must be added:
Host data.jce.divched.org
T Journal of Chemical
Education
DJ
www.jce.divched.org
-------------------------------------------------------------this file
suggested by JCE
Within this database's section of the file, the following line
must be added: Host
data.jce.divched.org
ANY SUGGESTIONS ARE
WELCOME!
Sincerely,
Caitlin Downing/ Serials
Santa Rosa Jr. College
Doyle Library
1501 Mendocino
Ave.
Santa Rosa, CA
95401
(707) 527-4543